For someone starting new I like your suggestion that we should put up the helpdesk now rather than later.

Nighto.
Nighto´s last blog ..Another Way To Customize Your 404 Not Found Page

Great Post, we all spend alot of time trying to get people to sign into our LCP.
and then forget how to look after our list of Clients.
The relationship with them is so Important. you could have a list of 50,000 but that dosent mean anything unless there spending there money with you.

Support desk is a must as we seem to be moving in a new direction within the IM world.

Speak Soon

Dean
Dean´s last blog ..Successful Entrepreneur

What an excellent post full of good advice. This really should be a must read for all I.M.ers.

I sure did not know about Hesk. I really love the advice of not waiting to implement a helpdesk. Thanks for all the great tips.

All the best,

Glen

You’re right indeed. This is one of the topics many entrepreneurs included myself forget about. We want to deliver things fast and we post-pone the CR issues to a later moment.

However, every entrepreneurial system must be designed with a CRM subsystem in account. The Hesk service you shared here is a very valuable information and I guess it can help a lot.

Thank you for sharing
Estani

I like the action you take to overdeliver on your sales pages. One more mental note… And thanks for the Help Desk suggetion. I will go have a look at that.

Cheers
Anthony